Return & Exchange policy

Return & Exchange policy

1. General Refund Policy

Thank you for your business. We want you to be completely satisfied with your purchase. If you are not, we are here to help.

This Refund Policy governs refunds and returns for payments made through our online portal for our products.

2. Eligibility for Refunds

You are eligible for a full refund under the following conditions:

• Failed or Duplicate Transactions: If a transaction is processed but you receive an error message, or if you are charged for the same transaction more than once, you are entitled to a full refund of the incorrect charge(s).

3. How to Request a Refund

To request a refund only for damaged goods with proof, you must contact us within  10 days of your transaction date. To initiate the refund process, please provide us with the following information:

• Your full name
• Email address associated with the transaction
• Transaction ID or Order Number
• A clear explanation of why you are requesting a refund

You can contact our support team at info@sriaadharv.com or through our online contact form at https://sriaadharv.com/ContactUs.

4. Refund Processing

Once we receive your refund request, we will review it and notify you of the status.

• If your request is approved, your refund will be processed immediately.
• The refund will be issued to the original method of payment (e.g., the credit card or bank account used for the purchase).
• Please allow for 5-10 business days for the refund to appear on your bank or credit card statement. This timeline is subject to your bank's or credit card issuer's processing times.

5. Changes to this Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page. By continuing to use our payment portal, you agree to the terms of the updated policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• SRI AADHARV ENTERPRISES
• 27/1, Pillayar Kovil St, Velayudhapuram, Aruppukottai-626101
• info@sriaadharv.com
• (+91) 9788492283